Optimize onboarding processes for public administrations
Public administrations have often grown unstructured over the years, leading to outdated systems and IT departments overwhelmed with administrative tasks....
Red Forest user management with the IDM-Portal
Delegated user and authorization management in a secure AD environment is a challenge that only a few IAM solutions can...
Employee directory for large clinics
A large hospital group in North Rhine-Westphalia with over 6,000 employees uses FirstWare’s online telephone directory solution. The digital employee...
Automate user onboarding in AD and HR systems
A few months ago, a client turned to us to automate their user onboarding. At the school administration office of...
Successful implementation of a self-service portal
With a self-service portal, employees can complete many user management tasks themselves. User self-service is becoming more and more prevalent...
Password Reset Portal including user account creation
A service provider of specialized information relies on the password reset self-service in FirstWare IDM-Portal. The company, based in Bavaria,...
Active Directory Help Desk Delegation
When companies and organizations grow, tasks in Active Directory grow with them. But a lot this work is standard user...
Telephone numbers in Active Directory (Delegation to Non-IT)
Updating various IT systems with data such as phone numbers is time consuming and prevents admins from doing important technical...