Our motivation
To think ahead with the end user in mind
We want to be a beacon for user friendliness:
this means finding groundbreaking, simple and efficient solutions.
We want to be a beacon for user friendliness:
this means finding groundbreaking, simple and efficient solutions.
FirstWare IDM-Portal is an identity and access management software application from FirstAttribute AG.
All our activities have the same goal in mind — to offer users the most efficient IDM solution.
Our extensive experience is the basis for user-oriented innovative software development:
FirstWare IDM-Portal software has evolved from numerous customer projects.
We developed a deep understanding of the needs of end users by working closely with our customers.
IDM-Portal’s efficient, easy and user-friendly web surfaces and mode of operation are big draw cards for its customers.
FirstAttribute is a German, privately held, IT software and consulting company. Our employees are based in different locations all over Germany.
As the company’s name reveals: FirstAttribute means specialised knowledge of directories und identity management.
Our consultants work primarily in Europe with focus on Germany, Switzerland and Austria. FirstWare software products are used all around the world.
We are experts in:
“Thank you for visiting our FirstWare site.
I would like to tell you how the idea of the FirstWare software application came to life.
Many years ago I ran an IDM consulting project with one of our customers. My task was to roll out an IDM solution to the business units, which had been previously launched at the company’s headquarters.
I sensed that there was a dissonance between the central IT team and the teams in the divisions. It was evident — the belief in the additional benefit of the new software wasn’t there. The central IT team, on the other hand, couldn’t understand the resistance. They wanted to proceed with training courses and implement their solution as fast as possible, irrespective of whether it was a good or bad solution. Any solution seemed better than none.
Soon I realised that it was important to reflect upon the views and opinions of the business units and the end users. I came to the conclusion that the problem actually derived from within the IT-administration. They wanted to hold on to old perspectives, well-trodden paths and processes.
Trying to change the perspectives of the IT department felt like tilting against windmills. Together with one brave administrator I went on the journey to tell my story:
IT has to shift its focus to the end user.
There has to be an added value for the end user. At the end, employees earn money for the company. Providing them with solutions with which they can fulfill their potential is key to running a successful business.
Eventually I found the right contact person in the company who was brave enough to listen to the voice of the user.
We introduced a simple web interface which all employees were able to use without attending any training courses. Then we adjusted the processes while staying focussed on the benefits for the end users.
This happened many years ago.
As a result the company achieved an acceleration of their processes. A change of location – including the adjustment of permissions, homeshares etc. – suddenly was a matter of seconds where before it had taken several days to change user data accordingly. Business units were able to perform tasks independently. The roll out happened in a few weeks time. No training courses were required due to the intuitive and user-friendly web interface of the application.
From experience we know that the added benefit of a user-centric approach in IT projects accumulates to several thousand Euros daily:
faster business processes,
better information,
more security and
less IT-administrative effort.
We would be pleased if you join us on our journey of user centric identity management. As a result you will have happy users, efficient business processes and a highly appreciated IT division.
Yours sincerely, Andreas Martin
FirstAttribute AG was founded in 2001 by Andreas Martin.
Our collaborative approach with our customers is key to our projects being successful.
Many of our experienced consultants have been working for more than 10 years with FirstAttribute. As Active Directory and migration experts they are much in demand and combined with a deep and extensive knowledge base allow us to create value for our customers.
A growing team of software developers is located in the software development centre in Dresden. They are in charge of the continuous development of FirstWare software products.
A team full of ideas and opinions. With various life experiences and backgrounds.
© 2021 · FirstAttribute AG.