• Identity Management
    • User Management
    • Delegation
    • Self Service
    • Out of Office Assistant
    • Password Reset
    • Phone book
  • Authorization
    • Access Management
    • Approval Workflow
    • Role-based access
    • Single sign-on (SSO)
    • Automation
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FirstWare IDM-PortalFirstWare IDM-Portal
FirstWare IDM-PortalFirstWare IDM-Portal
User Driven
Identity Management
  • Identity Management
    • User Management
    • Delegation
    • Self Service
    • Out of Office Assistant
    • Password Reset
    • Phone book
  • Authorization
    • Access Management
    • Approval Workflow
    • Role-based access
    • Single sign-on (SSO)
    • Automation
  • Compliance
  • Systems
    • Active Directory
    • M365
    • HR systems
    • PowerShell
  • Solutions
    • Why IDM-Portal
    • Editions & prices
    • Further solutions
  • References
    • Our customers
    • Our projects
    • Partnership
    • Press
  • Contact
    • About us
    • News
    • Contact
  • English
    • German
SelfService-Windsurfer

IAM Self Service

AD and Azure AD management with employee self-service

Users want to solve simple IT issues themselves.

With IDM-Portal as a self-service tool, employee can act instead of wait.

Phone book

Self Update

Reset password

The user perspective

Without employee self-service solution, managing Active Directory and Azure Active Directory is time-consuming.
Helpdesk and IT administrator receive daily tickets for routine tasks:

Update data, reset passwords, approve access….

It costs a lot of time, not only for the IT department, but also for all employees. They have to wait for approvals or changes,
although they would rather solve the tasks themselves right away.

However, the classic user has no access to AD or Azure AD, let alone the appropriate IT knowledge.
With the employee self-service IDM-Portal, employees simply handle their requests themselves – via an easy-to-use interface.

The solution

IDM-Portal employee self-service is based directly on your on-prem and cloud environment, all changes are immediately implemented.

The IDM Portal’s easy-to-understand GUI enables employees to resolve their requests themselves – without in-depth IT knowledge.

Employee Self-Service - FirstWare IDM-Portal

 

This saves time not only for yours employees, but also for the IT staff.

Data is always up to date and collaboration is improved.

With IDM-Portal Self Service, employees can:

  • Find current data quickly
  • Update data themselves
  • Reset passwords

SelfService-Windsurfer

Main features – Self Service

Phone book

With the IDM-Portal phone book, all users can immediately and directly find the information they need.

The data is always up-to-date, clear and easy to find.

With the phone book Information, employees get:

    • the latest information in seconds
    • more self-sufficiency
    • better communication

Self Update

Users update their data themselves in an AD, Azure AD or hybrid environment through the Self Service Update function of IDM-Portal. All changes are immediately saved into the correct directory service.

With the Self Service Update, you enable your employees to:

  • Display their own information
  • Update phone numbers and addresses
  • Change profile picture

Reset password

Avoid waiting times and complex processes with the employee self service password reset feature from IDM-Portal. With one click, users can reset their password-without help from the IT.

With Password Reset Self Service, you can:

  • Lighten the load on your IT department
  • Increase security
  • Shorten processes

Reset password

IDM-Portal Hybrid IAM Lösung

User driven identity management

As elementary as you wish.

As smart as you need.

  • Sensible data maintenance by users
  • Accelerated administration paths
  • Increased data quality
  • Easily accessible web application

The advantages

Improved data quality

schnell

Accelerated processes

Avoid
waiting times

AD and Azure AD based

Time and cost savings

Kaffee-Entlastung

Reduced workload for your IT

Tip from the expert

IDM-Portal offers the possibility to delegate complex AD and Azure AD tasks to a group of employees.

For example, the creation of new user accounts can be delegated to the HR department. This helps shorten processes and avoid errors.

Discover all possibilities of IDM-Portal for IAM delegation.

Contact

You can reach us at

+49 89 215 442 40

or via our

Contact Info

  • FirstAttribute AG
  • Am Büchele 18, 86928 Hofstetten, Germany
  • +49 89 215 442 40
  • https://www.firstattribute.com

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Latest News

  • IT-Administrator magazine review of FirstWare IDM-Portal
  • Employee directory for large clinics
  • Automate user onboarding in AD and HR systems
  • Transfer team members from AD department groups
  • FirstWare IDM-Portal Release 2020.4 – Better performance and faster approval processes
  • Log4Shell – FirstWare IDM-Portal not affected

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