{"id":48090,"date":"2025-08-06T08:57:09","date_gmt":"2025-08-06T07:57:09","guid":{"rendered":"https:\/\/staging.firstware.com\/?p=48090"},"modified":"2025-12-19T08:58:34","modified_gmt":"2025-12-19T07:58:34","slug":"save-it-costs-in-user-management","status":"publish","type":"post","link":"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/","title":{"rendered":"How companies save IT costs in user management"},"content":{"rendered":"<p><strong>User management costs time, nerves \u2013 and money<\/strong>. In a hybrid IT world with AD, Entra ID, cloud tools, and external identities, it\u2019s becoming increasingly complex. But this complexity also holds great potential: Those looking to cut costs in user management can achieve significant savings through smart automation and modern platforms.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Index<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#Why-user-management-keeps-getting-more-expensive\" >Why user management keeps getting more expensive?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#The-IDM-Portal-as-a-central-solution-%E2%80%93-7-Ways-to-cut-IT-Costs\" >The IDM-Portal as a central solution \u2013  \n7 Ways to cut IT Costs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#1-One-Interface-for-Everything\" >1. One Interface for Everything<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#2-Faster-Onboarding\" >2. Faster Onboarding<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#3-Delegation-to-Departments\" >3. Delegation to Departments<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#4-Fewer-Helpdesk-Tickets\" >4. Fewer Helpdesk Tickets<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#5-Automated-Processes\" >5. Automated Processes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#6-Clean-License-Management\" >6. Clean License Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#7-Secure-Offboarding\" >7. Secure Offboarding<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/#More-about-FirstWare-IDM-Portal\" >More about FirstWare IDM-Portal<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Why-user-management-keeps-getting-more-expensive\"><\/span>Why user management keeps getting more expensive?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The IT landscape has radically changed in recent years. Instead of a single Active Directory, companies now manage <strong>hybrid environments with<\/strong> Entra ID, multiple cloud services, and <strong>external identities from partners, customers<\/strong>, or suppliers. Add to that <strong>countless SaaS tools, each requiring their own user data<\/strong>.<\/p>\n<p>This diversity leads to enormous administrative effort: Duplicate maintenance, lack of transparency, and manual processes drive up costs and error rates. On top of that, security risks increase if access is not consistently reviewed and revoked. Another factor is the growing compliance and data protection requirements companies must meet \u2013 which also consumes time and money.<\/p>\n<p>A <strong>key challenge is distributed identity management<\/strong>: How do you stay in control across complex environments with many systems and external identities? How do you avoid data silos and manual rework? You\u2019ll find answers and solutions in our detailed article on <a href=\"https:\/\/www.firstattribute.com\/en\/news\/distributed-identity-management\/\" target=\"_blank\" rel=\"noopener\">Distributed Identity Management<\/a>.<\/p>\n<p>The solution lies in modern platforms that centrally manage and automate all identities. This reduces costs, minimizes errors, and increases security \u2013 enabling IT to focus on strategic tasks.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The-IDM-Portal-as-a-central-solution-%E2%80%93-7-Ways-to-cut-IT-Costs\"><\/span>The IDM-Portal as a central solution \u2013 <br \/>\n7 Ways to cut IT Costs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you want to <strong>cut costs in user management<\/strong>, you need to simplify and secure processes. <a href=\"https:\/\/firstware.com\/en\/authorization\/automation\/\"><strong>Automation<\/strong><\/a> plays a key role here.<\/p>\n<p>The IDM-Portal from FirstAttribute is a modern platform for identity and access management that makes this possible.<\/p>\n<p>It brings all essential functions together in one interface \u2013 whether you\u2019re working with Active Directory, Entra ID, or a hybrid environment.<\/p>\n<p>So how exactly does the portal help reduce IT costs? Here are seven practical examples:<\/p>\n<p><a href=\"https:\/\/firstware.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><button class=\"ButtonBeratung2 aligncenter\">We\u2019re happy to advise you<\/button><\/a><\/p>\n<h3 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"1-One-Interface-for-Everything\"><\/span>1. One Interface for Everything<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>User management is handled through a single platform \u2013 for AD, Entra ID, and third-party systems. This saves time by eliminating the need to switch between admin tools and reduces duplicate maintenance and error sources.<a href=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" class=\"wp-image-49196 aligncenter\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1.png\" alt=\"\" width=\"807\" height=\"415\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1.png 1917w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1-300x154.png 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1-1024x526.png 1024w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1-768x395.png 768w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-07-01-155825-1-1536x789.png 1536w\" sizes=\"(max-width: 807px) 100vw, 807px\" \/><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2-Faster-Onboarding\"><\/span>2. Faster Onboarding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>New employees are onboarded faster thanks to partially automated <strong>onboarding<\/strong>. Access is granted automatically based on location or role. Predefined templates and pre-filled fields make setup efficient \u2013 new team members are ready to go from day one.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3-Delegation-to-Departments\"><\/span>3. Delegation to Departments<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Instead of routing all tasks through IT, departments such as <a href=\"https:\/\/firstware.com\/en\/identity-management\/delegation\/\"><strong>HR or team leads can take on specific tasks<\/strong><\/a> \u2013 with clear rules and no risk. This relieves IT and speeds up daily processes.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4-Fewer-Helpdesk-Tickets\"><\/span>4. Fewer Helpdesk Tickets<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Standard requests like password changes or profile updates can be handled via self-services. Many companies have reduced their helpdesk tickets by <strong>up to 50%<\/strong> \u2013 saving time, lowering support workload, and easing the burden on IT staff.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5-Automated-Processes\"><\/span>5. Automated Processes<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Approvals<\/strong>, role assignments, or changes are executed securely and rule-based \u2013 with no manual intervention. This speeds up workflows and prevents common permission assignment errors.<\/p>\n<p><a href=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/FirstWare-IDM-Portal_Approval-of-group-memberships-1024x731-2-1.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" class=\"wp-image-49198 aligncenter\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/FirstWare-IDM-Portal_Approval-of-group-memberships-1024x731-2-1.png\" alt=\"\" width=\"612\" height=\"437\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/FirstWare-IDM-Portal_Approval-of-group-memberships-1024x731-2-1.png 1024w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/FirstWare-IDM-Portal_Approval-of-group-memberships-1024x731-2-1-300x214.png 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/FirstWare-IDM-Portal_Approval-of-group-memberships-1024x731-2-1-768x548.png 768w\" sizes=\"(max-width: 612px) 100vw, 612px\" \/><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6-Clean-License-Management\"><\/span>6. Clean License Management<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/Mitarbeiter-Lizenz-2.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img decoding=\"async\" class=\" wp-image-49200 alignright\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2025\/08\/Mitarbeiter-Lizenz-2.png\" alt=\"\" width=\"349\" height=\"213\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Mitarbeiter-Lizenz-2.png 522w, https:\/\/www.firstware.com\/wp-content\/uploads\/2025\/08\/Mitarbeiter-Lizenz-2-300x183.png 300w\" sizes=\"(max-width: 349px) 100vw, 349px\" \/><\/a>When employees leave the company or change roles, the system automatically revokes any no longer needed permissions. This ensures no unused licenses remain active \u2013 reducing license costs and minimizing compliance risks.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7-Secure-Offboarding\"><\/span>7. Secure Offboarding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As soon as someone leaves the organization, IDM-Portal revokes all access in real time. This ensures a seamless separation \u2013 no manual follow-up and no risk of unauthorized data access after departure.<\/p>\n<p>All of these points demonstrate: Efficient user management not only means better organization and security \u2013 it also brings tangible financial benefits.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>User management is challenging \u2013 but manageable. Those who use central platforms like IDM-Portal can <strong>cut costs<\/strong>, save time, and secure their processes.<\/p>\n<p>If you\u2019d like to find out how much savings potential exists in your company, get in touch with us.<\/p>\n<p><a href=\"https:\/\/firstware.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener\"><button class=\"ButtonBeratung aligncenter\">Contact us<\/button><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"More-about-FirstWare-IDM-Portal\"><\/span>More about FirstWare IDM-Portal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignleft wp-image-36704\" title=\"IDM-Portal Hybrid IAM Solution\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/08\/IDM-Portal-Hybrid-IAM-Loesung-1.png\" alt=\"IDM-Portal Hybrid IAM Solution\" width=\"238\" height=\"199\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/08\/IDM-Portal-Hybrid-IAM-Loesung-1.png 453w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/08\/IDM-Portal-Hybrid-IAM-Loesung-1-300x250.png 300w\" sizes=\"(max-width: 238px) 100vw, 238px\" \/>The <a href=\"https:\/\/firstware.com\/en\/\">FirstWare IDM-Portal<\/a> by FirstAttribute is an integrated Identity and Access Management (IAM) solution that enables automated management of users and their permissions \u2013 whether on-premises or in the cloud.<\/p>\n<p>This portal integrates all aspects of identity and access management and provides centralized access to identity and directory services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User management costs time, nerves \u2013 and money. In a hybrid IT world with AD, Entra ID, cloud tools, and [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1839],"tags":[2028],"class_list":["post-48090","post","type-post","status-publish","format-standard","hentry","category-identity-management-en","tag-automation-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How companies save IT costs in user management - FirstWare IDM-Portal<\/title>\n<meta name=\"description\" content=\"Find out how you can save IT costs in user administration with the IDM-Portal - concretely and practically.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.firstware.com\/en\/blog\/save-it-costs-in-user-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How companies save IT costs in user management - 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