{"id":40700,"date":"2021-07-08T12:56:08","date_gmt":"2021-07-08T11:56:08","guid":{"rendered":"https:\/\/www.firstware.com\/?page_id=40700"},"modified":"2024-06-12T09:48:47","modified_gmt":"2024-06-12T08:48:47","slug":"password-reset-self-service-for-users","status":"publish","type":"page","link":"https:\/\/www.firstware.com\/en\/identity-management\/password-reset-self-service-for-users\/","title":{"rendered":"Password Reset Self Service for users"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row fullwidth=&#8221;yes&#8221; fw_columns=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1584613273697{margin-top: -50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1506587559620{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;39725&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1506437070493{margin-top: -20px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1628165677174{padding-top: 15px !important;}&#8221; el_class=&#8221;p&#8221;]\n<h1 class=\"exc-header\">Password Reset Self Service<\/h1>\n<h2 style=\"margin-top: 0;\">Reset passwords by yourself<\/h2>\n[\/vc_column_text][vc_column_text]\n<p>Employees forget their passwords and need quick help:<\/p>\n<p>IDM-Portal Password Reset focuses on user orientation and security.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1637676281398{margin-top: -20px !important;}&#8221; background_color=&#8221;#eff5ff&#8221;][vc_column][vc_column_text]\n<p><!-- Abschnitt 6 --><\/p>\n<h2>Password reset workflows<\/h2>\n[\/vc_column_text][vc_column_text]\n<p style=\"text-align: center;\"><!-- Abschnitt 6 -->What happens when a password reset is triggered? There are several possible solutions:<\/p>\n[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1637676300705{margin-bottom: -30px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-user-alt&#8221; color=&#8221;custom&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; custom_color=&#8221;#002d73&#8243; link=&#8221;url:%23SelfService&#8221;][vc_column_text css=&#8221;&#8221;]\n<p><a class=\"menuicon\" href=\"#SelfService\">Self Service<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-mobile-alt&#8221; color=&#8221;custom&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; custom_color=&#8221;#002d73&#8243; link=&#8221;url:%23Two_factor_authentication&#8221;][vc_column_text css=&#8221;&#8221;]\n<p><a class=\"menuicon\" href=\"#Two_factor_authentication\">Two-factor authentication<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;far fa-check-square&#8221; color=&#8221;custom&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; custom_color=&#8221;#002d73&#8243; link=&#8221;url:%23approval&#8221;][vc_column_text css=&#8221;&#8221;]\n<p><a class=\"menuicon\" href=\"#approval\">Approval<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_icon icon_fontawesome=&#8221;fas fa-share&#8221; color=&#8221;custom&#8221; size=&#8221;xl&#8221; align=&#8221;center&#8221; css=&#8221;&#8221; custom_color=&#8221;#002d73&#8243; link=&#8221;url:%23Delegation&#8221;][vc_column_text css=&#8221;&#8221;]\n<p><a class=\"menuicon\" href=\"#Delegation\">Delegation<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243;][vc_column][vc_column_text]\n<h2>Suitable for employees and companies<\/h2>\n<h3>An IDM-Portal password reset workflow meets the requirements of all users.<\/h3>\n[\/vc_column_text][\/vc_column][vc_column][vc_column_text]\n<p>Almost every company has the problem of having to reset passwords.<br \/>\nProcesses to reset passwords take a long time and tend to overload the IT department.<\/p>\n[\/vc_column_text][vc_column_text]\n<p><img decoding=\"async\" class=\"aligncenter wp-image-36276\" title=\"Password Reset Self Service with SmartPages\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/07\/PasswortReset-Workflow-mit-IDM-Portal-e1614779162729-1024x413.png\" alt=\"Password Reset Self Service with SmartPages\" width=\"900\" height=\"363\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/PasswortReset-Workflow-mit-IDM-Portal-e1614779162729-1024x413.png 1024w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/PasswortReset-Workflow-mit-IDM-Portal-e1614779162729-300x121.png 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/PasswortReset-Workflow-mit-IDM-Portal-e1614779162729-768x310.png 768w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/PasswortReset-Workflow-mit-IDM-Portal-e1614779162729.png 1170w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p class=\"absatz\"><em>Example of a Password Reset Workflow with FirstWare IDM-Portal<\/em><\/p>\n<p>&nbsp;<\/p>\n<p class=\"absatz\">A <strong>password reset workflow<\/strong> takes into account all aspects:<\/p>\n<ul class=\"featureList aligncenter\" style=\"text-align: center;\">\n<li class=\"tick\">whether PCs or smartphones are used<\/li>\n<li class=\"tick\">how the design of the subpages and workflows looks like<\/li>\n<\/ul>\n<p>Maximum flexibility is made possible with FirstWare IDM-Portal.<br \/>\nA custom solution created for end users simply fits best.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; background_color=&#8221;#eff5ff&#8221;][vc_column][vc_column_text]\n<h2>Active Directory Password Reset and Microsoft 365<\/h2>\n[\/vc_column_text][\/vc_column][vc_column][vc_column_text css_animation=&#8221;none&#8221;]\n<p style=\"text-align: center;\">Public cloud services, such as Microsoft 365 offer a direct password self service.<br \/>\nThe downside is: There is not much you can do to change the settings or functionalities.<\/p>\n[\/vc_column_text][vc_column_text css_animation=&#8221;none&#8221;]\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: center;\">However, most companies <strong>operate their own on-premise Active Directory<\/strong>.<br \/>\nUnfortunately, there is no self service portal for AD password resets.<br \/>\n<strong>In hybrid environments with the combination of AD and M365, the IDM-Portal has clear advantages.<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column][vc_column_text]\n<p><img decoding=\"async\" class=\"alignnone wp-image-40717 size-full\" title=\"Password reset with IDM-Portal\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-with-IDM-Portal-556x368-1.png\" alt=\"Password reset with IDM-Portal\" width=\"556\" height=\"368\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-with-IDM-Portal-556x368-1.png 556w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-with-IDM-Portal-556x368-1-300x199.png 300w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><\/p>\n[\/vc_column_text][\/vc_column][vc_column][vc_column_text css_animation=&#8221;none&#8221;]\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: center;\">The base is Active Directory and the sync keeps the passwords the same if it is configured appropriately.<br \/>\nThe reset process can be designed on-premise and has an effect in both worlds.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; fw_columns=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243;][vc_column css=&#8221;.vc_custom_1506587559620{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;10557&#8243; img_size=&#8221;full&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow&#8221; css_animation=&#8221;none&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; top_margin=&#8221;-50&#8243; bottom_margin=&#8221;-40&#8243; el_id=&#8221;SelfService&#8221;][vc_column][vc_column_text]\n<h2>Main features &#8211; Reset passwords<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243;][vc_column][vc_column_text]\n<h3><strong>Self Service &#8211; Activate account with and without changing password<\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p style=\"text-align: left;\">Reset initially just means &#8220;to restart&#8221;. If it is only a matter of <strong>unlocking a user account again<\/strong>, it is not necessarily required to change the password.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">Frequently changing passwords does not necessarily represent increased security. In fact, the German Federal Office for Information Security (BSI) has also deleted the passage on changing passwords in the 2020 regulation on identity and authorization management (<a href=\"https:\/\/www.bsi.bund.de\/SharedDocs\/Downloads\/DE\/BSI\/Grundschutz\/Kompendium_Einzel_PDFs\/02_ORP_Organisation_und_Personal\/ORP_4_Identitaets_und_Berechtigungsmanagement_Editon_2020.pdf?__blob=publicationFile&amp;v=1\" target=\"_blank\" rel=\"noopener\">BSI ORP.4.A8<\/a>).<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p style=\"text-align: left;\">However, if the <strong>password change is essential<\/strong>, then an &#8220;unlock&#8221; is not sufficient. In this case, the actual reset must be extended by a <strong>password change process<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">This can be done e.g. by an <strong>automatically generated One Time Password<\/strong>. &#8220;Change Password&#8221; can also be a separate item in the Password Manager or the Reset Portal. In addition to authentication, password security also plays a major role here.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; bottom_margin=&#8221;0&#8243; el_id=&#8221;Two_factor_authentication&#8221;][vc_column][vc_column_text]\n<h3><strong>Authentication &#8211; 2FA or MFA<\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p style=\"text-align: left;\">Depending on the organization, the processes and security requirements differ. If the focus is more on internal access, a simple reset button is sometimes sufficient. Depending on the concept, it is important to ensure that the user in question is the right one to reset the password.<\/p>\n<p style=\"text-align: left;\">With <strong>2-Factor Authentication (2FA)<\/strong>, in addition to entering an exact parameter, another security feature is added.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">There are many possibilities: PIN, secret questions, SMS codes or special keys.<\/p>\n<p style=\"text-align: left;\"><strong>Multi-factor authentication (MFA)<\/strong> in a password reset self service is a combination of several security features. The key here is to weigh up usability, user-friendliness and security. Otherwise, the requests will still end up with IT or the helpdesk.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; bottom_margin=&#8221;0&#8243; el_id=&#8221;approval&#8221;][vc_column][vc_column_text]\n<h3><strong>Approval &#8211; Integration of multi-level authorizations<\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p><img decoding=\"async\" class=\"alignnone wp-image-40777 size-full\" title=\"Approval Workflow - Password Reset\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/11\/Approval-workflow-Application-for-group-memberships-1000x480-1.png\" alt=\"Approval Workflow - Password Reset\" width=\"1000\" height=\"480\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Approval-workflow-Application-for-group-memberships-1000x480-1.png 1000w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Approval-workflow-Application-for-group-memberships-1000x480-1-300x144.png 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Approval-workflow-Application-for-group-memberships-1000x480-1-768x369.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p class=\"absatz\" style=\"text-align: left;\">By <strong>including approvals<\/strong>, the IT department confirms, for example, that the employee can reset his or her password.<\/p>\n<p class=\"absatz\" style=\"text-align: left;\">A <strong>multi-level workflow<\/strong> with approvals by an authorized second person is also possible. With IDM-Portal Password Reset, an organization-specific password solution is possible.<\/p>\n<p class=\"absatz\" style=\"text-align: left;\">IDM-Portal is designed as a web application and adapts as needed. The implementation is based on the organization and the requirements of IT, HR and other responsible departments.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; el_id=&#8221;Delegation&#8221;][vc_column][vc_column_text]\n<h3><strong>Password Reset Delegation &#8211; Colleagues help out<\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p style=\"text-align: left;\">Password reset self service is not always the solution that is required. What is important is a <strong>quick solution for the respective employee<\/strong> and a minimal amount of work in IT. <a href=\"https:\/\/firstware.com\/en\/identity-management\/delegation\/\"><strong>Delegating<\/strong><\/a> selected tasks to third parties has many advantages: Colleagues can reset passwords.<\/p>\n[\/vc_column_text][vc_column_text]\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">This can be set up in addition to or instead of a password self-service. The group of people is defined in the user context. Security aspects also play an important role. In combination with IDM-Portal, the helpdesk, colleagues in the department, or superiors can reset the password of others.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-Delegation-\u2013-Colleagues-help-out.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\"><img decoding=\"async\" class=\"imgshadow alignnone wp-image-40801 size-full\" title=\"\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-Delegation-\u2013-Colleagues-help-out.png\" alt=\"\" width=\"768\" height=\"284\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-Delegation-\u2013-Colleagues-help-out.png 768w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/11\/Password-Reset-Delegation-\u2013-Colleagues-help-out-300x111.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; background_color=&#8221;#f4f4f4&#8243; css=&#8221;.vc_custom_1627979779132{padding-top: 25px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;36705&#8243; img_size=&#8221;454&#215;378.23&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1627979690817{margin-top: 25px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1627483205059{margin-top: -25px !important;}&#8221; el_class=&#8221;p2&#8243;]<!-- Abschnitt 5 --><\/p>\n<h2>IDM-Portal for users<\/h2>\n<p><strong>Optimized the way you want it.<\/strong><\/p>\n<p class=\"absatz\"><strong>As smart as you need it to be.<\/strong><\/p>\n<ul class=\"featureList aligncenter\">\n<li class=\"tick\">Departments update their data themselves<\/li>\n<li class=\"tick\">Fast update and higher data quality<\/li>\n<li class=\"tick\">Show and hide functions<\/li>\n<li class=\"tick\">Applicable to departments, locations, teams<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text]<a href=\"https:\/\/firstware.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\"><button class=\"ButtonBeratung aligncenter\">Inquire now<\/button><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; background_color=&#8221;#3d4045&#8243; css=&#8221;.vc_custom_1628059903612{padding-top: 20px !important;border-radius: 20px !important;}&#8221;][vc_column][vc_column_text]\n<h2 class=\"whitetext\">Securely reset passwords with IDM-Portal<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; bottom_margin=&#8221;0&#8243; background_color=&#8221;#3d4045&#8243; css=&#8221;.vc_custom_1628059912060{border-radius: 20px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1627487595577{padding-top: 15px !important;}&#8221;]<div class=\"fa-icon-wrapper aligncenter\"><i class=\"fas fa fa-refresh fa-icons-firstware\" aria-hidden=\"true\"><\/i><\/div>[vc_column_text]\n<h3 class=\"whitetext\">Automation<\/h3>\n[\/vc_column_text][vc_column_text]\n<p class=\"whitetext\">Resetting passwords triggers short and linear automations. An initial automation is a generated secure password. However, in Password Self Service there is much more <a class=\"whitetext\" href=\"https:\/\/firstware.com\/en\/authorization\/automation\/\" target=\"_blank\" rel=\"noopener noreferrer\">automation potential<\/a>.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1627487602093{padding-top: 15px !important;}&#8221;]<div class=\"fa-icon-wrapper aligncenter\"><i class=\"fas fa fa-mobile-alt fa-icons-firstware\" aria-hidden=\"true\"><\/i><\/div>[vc_column_text]\n<h3 class=\"whitetext\">Always and everywhere<\/h3>\n[\/vc_column_text][vc_column_text]\n<p class=\"whitetext\">IDM-Portal Password Reset can be used for purely internal use on the PC. However, it is also possible to reset passwords via smartphones in the home office or on business trips.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1627487606805{padding-top: 15px !important;}&#8221;]<div class=\"fa-icon-wrapper aligncenter\"><i class=\"fas fa fa-chart-line fa-icons-firstware\" aria-hidden=\"true\"><\/i><\/div>[vc_column_text]\n<h3 class=\"whitetext\">Transparency<\/h3>\n[\/vc_column_text][vc_column_text]\n<p class=\"whitetext\">As an IT manager, you often need to track what happened.\u00a0This is especially interesting when it comes to a shared solution with password reset self service and delegation.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1627486212684{border-radius: 20px !important;}&#8221; background_color=&#8221;#eff5ff&#8221;][vc_column][vc_column_text]\n<h2>Combinations with onboarding and self-service<\/h2>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p style=\"text-align: left;\"><strong>IDM-Portal Password Reset<\/strong> can be used for purely internal use on the PC. It is also possible to add other functions. A <strong>full Active Directory <a href=\"https:\/\/firstware.com\/en\/identity-management\/self-service\/\" target=\"_blank\" rel=\"noopener noreferrer\">Self Service<\/a><\/strong> with attribute changes, permissions and the upload of a profile photo is possible.<\/p>\n[\/vc_column_text][vc_column_text]\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p style=\"text-align: left;\">Instead of a fully-fledged self-service, a central <strong>deactivation option for user access<\/strong> is also possible for specific user groups. How many functions of the user lifecycle are taken into account is always determined by the organization.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]\n<p><img decoding=\"async\" class=\"alignnone wp-image-36175\" title=\"Password Reset Self Service also on mobile phones\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-300x200.jpg\" alt=\"Password Reset Self Service also on mobile phones\" width=\"434\" height=\"289\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-300x200.jpg 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-1024x683.jpg 1024w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-768x512.jpg 768w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-1536x1024.jpg 1536w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/07\/Smartphone-PeopleConnect-superclose-Provia-2048x1365.jpg 2048w\" sizes=\"(max-width: 434px) 100vw, 434px\" \/><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;none&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243;][vc_column width=&#8221;1\/4&#8243;]<div class=\"shortcode-wrapper shortcode-spacer clearfix\"><div class=\"spacer\" style=\"height:40px;\"><\/div><\/div>[vc_column_text]\n<p><img decoding=\"async\" class=\"alignnone wp-image-36713 size-medium\" src=\"https:\/\/firstware.com\/wp-content\/uploads\/2021\/08\/IT-Expert-1-300x300.png\" alt=\"IAM Expert\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/08\/IT-Expert-1-300x300.png 300w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/08\/IT-Expert-1-150x150.png 150w, https:\/\/www.firstware.com\/wp-content\/uploads\/2021\/08\/IT-Expert-1.png 484w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]\n<h2 style=\"text-align: center;\">Tip from the expert<\/h2>\n[\/vc_column_text][vc_column_text]\n<p style=\"text-align: center;\">Unauthorized persons have no possibility to access the AD. However, passwords can also be stored in other systems or databases. In the end, the advantages of low complexity and high security usually outweigh the disadvantages.<\/p>\n<p style=\"text-align: center;\"><strong>We rely on Active Directory integration<\/strong>, because no one can work without this user account.<br \/>\n100% integration means <strong>no additional redundant identity database<\/strong> &#8211; and thus<strong> increased security<\/strong>.<br \/>\nThe IDM-Portal Password Reset web application is secured multiple times.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;-60&#8243; background_color=&#8221;#eff5ff&#8221;][vc_column][vc_column_text]\n<h2>Contact<\/h2>\n<p class=\"absatz\">You reach us at<\/p>\n<p class=\"absatz\" style=\"color: #003a93; font-size: 1.2em; font-style: 800;\"><a href=\"tel:+4981969984330\">+49 81 969 984 330<\/a><\/p>\n<p class=\"absatz\">or via our<\/p>\n[\/vc_column_text][vc_column_text]<a href=\"https:\/\/firstware.com\/en\/contact\/\" target=\"_blank\" rel=\"noopener noreferrer\"><button class=\"ButtonBeratung aligncenter\">Contact form<\/button><\/a>[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row fullwidth=&#8221;yes&#8221; fw_columns=&#8221;yes&#8221; top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1584613273697{margin-top: -50px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1506587559620{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;39725&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row top_margin=&#8221;0&#8243; bottom_margin=&#8221;0&#8243; css=&#8221;.vc_custom_1506437070493{margin-top: -20px [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":37138,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-40700","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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